Qhub Adds Live Chat and Instant Email for All Hub Owners

Today we increased support for Qhub in a big way by adding Live Chat and Instant Email right inside the settings area of all 6128 active Q&A communities.

If you are logged into your hub as an Administrator or Creator, you will see a little green tab at the right edge of your screen. If that green tab says “Help” then you can click on it and send us an Instant Email which we will reply to within 24 hours. If the green tab says “Live Chat” then you can click on it and communicate with our enthusiastic support team instantly. If you are logged out, or are a regular hub Member, you won’t see the green tab.

Right now, as our offices are in Australia and Japan, Live Chat is available during business hours for those countries, but we will be providing Live Chat to more time zones as the popularity of this feature increases.

So next time you are logged in to your hub as an Administrator or Creator and you want to get something done, just hit that green tab and let us help you!.

Qhub Adds Live Chat