"If one customer helps another customer then that only saves the company money."

“If one customer helps another customer then that only saves the company money.” Yes! That is exactly how we’ve designed Qhub for businesses – as a place where customers can genuinely get help from customers. And they do! If the platform is carefully crafted for them.

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Delivering Effective Social Customer Service – Interview with Carolyn Blunt and Martin…

Today’s interview is with Carolyn Blunt and Martin Hill-Wilson, authors and leading experts in the field of customer service and social customer service.

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